When you submit a request, we may collect contact and trip-related details such as your name, email address, phone number, preferred date, number of travelers, and the message you provide. If you choose to share them, we may also collect accessibility notes and other relevant details to help coordinate your request.

We use your information to respond to your requests, confirm practical details, coordinate service planning, and provide customer support. We may also use your information to improve our service and help ensure requests are handled smoothly and accurately.

We may share relevant details with service providers or support partners only as needed to fulfill your request (for example, confirming logistics and pickup guidance). We do not sell your personal information.

We retain information only as long as needed for request handling, support, and legal obligations. We use reasonable safeguards intended to protect information from unauthorized access or misuse.

You can contact us to ask about your information or to request changes related to a specific inquiry. If you agree to receive email updates, you can also withdraw that consent by contacting support.

If you have questions about this Privacy Notice or how we handle information, please visit Support.